Payment Policy

This Payment Policy outlines the terms and conditions regarding payments for the services offered by Fullinkrise. By utilizing the services provided by Fullinkrise, users agree to adhere to the terms set forth in this policy. The policy aims to ensure transparency and clarity regarding fees, payment methods, refunds, and related processes.


1. Overview of Payment Obligations

All services provided by Fullinkrise are subject to payment of fees as outlined in the respective service agreements or pricing structures. Payment is a fundamental obligation and must be made in full and on time to ensure uninterrupted access to the services. Users agree to review and understand the fee structure before committing to any services.

Failure to comply with the payment terms may result in service suspension, termination, or additional charges, as outlined in this policy.


2. Fee Structure

The fees for services are determined based on the nature and scope of the financial planning solutions requested. Fees may vary depending on factors such as:

  • The complexity of the financial planning or advisory services.
  • The duration of the service engagement.
  • Customization or additional requests beyond standard offerings.

All fees are outlined in the service agreement provided to the user prior to commencement of services. The listed fees are inclusive of any applicable taxes unless stated otherwise.


3. Accepted Payment Methods

Payments for services may be made through various methods, including but not limited to:

  • Credit and debit cards (Visa, MasterCard, American Express, etc.).
  • Online payment gateways.
  • Bank transfers or direct deposits.
  • Other payment methods as specified in the service agreement.

Users are responsible for ensuring that their selected payment method is valid and operational. All payments must be made in the currency specified in the service agreement or invoice.


4. Payment Terms

Payment terms for services are outlined as follows:

  • Upfront Payment: Certain services may require full payment in advance before they commence. This will be clearly communicated in the service agreement.
  • Recurring Payments: Subscriptions or ongoing services may involve recurring payments on a monthly, quarterly, or annual basis. Users will be billed automatically based on the agreed schedule.
  • Payment Deadlines: Payments must be made on or before the due date specified in the invoice or service agreement. Late payments may result in penalties or service interruptions.
  • Partial Payments: If partial payments are permitted, the terms and deadlines for such payments will be outlined in the agreement.

5. Late Payments and Penalties

Failure to make payments by the due date may result in late payment penalties. Late payments may incur additional charges, which could include:

  • A fixed late payment fee or a percentage of the outstanding balance.
  • Interest on the overdue amount, calculated daily until full payment is made.

Users are encouraged to make timely payments to avoid penalties and disruptions in service. If payment issues arise, users should communicate promptly to resolve the matter amicably.


6. Refund Policy

Refunds are subject to the terms outlined in the service agreement. Refund eligibility depends on several factors, including:

  • Service Non-Delivery: If services are not delivered as promised or are canceled before commencement, a refund may be issued.
  • Partial Refunds: For services partially completed, refunds may be prorated based on the extent of work delivered.
  • Non-Refundable Fees: Certain fees, such as setup costs, administrative charges, or customizations, may be non-refundable. This will be explicitly stated in the service agreement.

Refund requests must be submitted within a specified time frame, as outlined in the agreement. All refund requests will be reviewed on a case-by-case basis.


7. Service Suspension and Termination

Non-payment of fees may result in the suspension or termination of services. Suspension or termination will occur under the following conditions:

  • Failure to make payment within the grace period provided after the due date.
  • Repeated payment defaults despite notifications.
  • Violation of the terms outlined in the service agreement or this Payment Policy.

Upon suspension or termination, access to the services and associated resources will be restricted until outstanding payments are settled.


8. Invoice and Billing Information

Invoices for services will be issued to the user in electronic or physical format, depending on the terms agreed upon. Invoices will include the following information:

  • Details of the services provided.
  • Total fees, including applicable taxes.
  • Payment deadlines and accepted methods of payment.

Users are required to review their invoices carefully and report any discrepancies promptly.


9. Tax Obligations

Users are responsible for any applicable taxes, including sales tax, VAT, or other taxes related to the services provided. Tax rates will be applied based on the user’s location or as required by law. Any changes in tax laws or rates may affect the fees payable by the user.


10. Payment Disputes

In the event of a payment dispute, users must notify Fullinkrise as soon as possible. Payment disputes may arise from:

  • Incorrect billing or invoicing errors.
  • Unauthorized charges or transactions.
  • Questions regarding the scope of services covered by the fees.

Dispute resolution procedures will be initiated promptly, and services may remain active during the resolution process unless otherwise stated.


11. Security of Payment Information

All payment information is handled with the utmost security to ensure user data is protected. Payment methods and transactions are processed through secure channels, utilizing encryption and other advanced security protocols.

Users are encouraged to verify the authenticity of payment channels and report any suspicious activities related to payments.


12. Changes to Payment Terms

Payment terms and conditions are subject to periodic review and updates. Changes may occur due to adjustments in service offerings, tax regulations, or market conditions. Any changes to the Payment Policy will be communicated to users, and continued use of the services constitutes acceptance of the revised terms.


13. Liability Disclaimer

Fullinkrise is not responsible for payment delays or errors caused by third-party payment processors, banking institutions, or other external factors beyond its control. Users are advised to ensure that payments are initiated well in advance of deadlines to avoid delays.


14. Termination of Agreement

If services are terminated for any reason, all outstanding fees must be settled immediately. Any remaining balances will be detailed in a final invoice provided to the user. Termination of services does not absolve users from payment obligations incurred prior to the termination date.


15. Legal Jurisdiction

This Payment Policy is governed by the laws of the jurisdiction in which Fullinkrise operates. Any disputes arising from payment-related matters will be resolved in accordance with these laws.